Bot Services Market Key Players, Industry Overview, Application and Analysis to 2018-2023


Bot Services in 360 Research Reports

The report titled Global Bot Services Market covers definition, applications, classification, value chain structure and market performance by key leading countries/regions. In a detailed research methodology – wise, the Bot Services analysis with various aspects corresponding to the Globally Bot Services Market.

In further, the Bot Services Market includes drivers, restraints, threats, opportunities, trends, geographical/regional Bot Services markets, and competitive landscape.

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The Bot Services Market is expected to witness a CAGR of 27.1%, over the forecast period (2018-2023).

The Bots as a service market has gained traction in the recent past given the fact that developments in AI and machine learning have enabled the players in the industry to come up with products which are capable of performing day to day to tasks that are transforming the human lifestyle. These bots have not only found their use in the common lives of consumers, but are also capable of executing important tasks at the workplace as well. Some of the features which they comprise of include, booking tables at restaurants, scheduling meetings, assigning tasks as per individual skills, and also executing financial transactions.

Increasing application fatigue

Application fatigue is the phase through which a customer goes through when he or she is tired of downloading new applications and learning about them. This is also because the businesses have realised that very few people who download the application actually utilize it and hence they have restricted the heavy spending on mobile applications maintenance, development, and marketing. Even though the number of applications released till date goes in millions, more 50,000 applications were released in 2016 per month for iOS alone. This has opened a new window of opportunity for messenger application owners to use extend their services as the usage of existing applications has become more redundant and given way for integration of bots in these messaging applications.

UK to provide new opportunities

In 2017, the voice commerce sales in the region stood at USD 200 million and is expected to reach USD 5 billion by 2022. Around 75% of the people in the region have not yet spoken to a bot, 57% of the people are aware of bots, and 35% of them want to be implemented by the organizations. Every one consumer out of five (21%) were willing to purchase services and goods through a bot and at an average, are willing to spend GBP 314.74 per individual. The section which is most willing to spend maximum via bots is the age group 26-36, GBP 481.15 per individual. This indicates that the younger generation is more willing to spend using bots. The age group which stands at the second position and is willing to GBP 353.41 per individual, is the 37-47. This implies that the deployment of these bots will not only find its utility among businesses as they will reduce costs and optimize their operations, but also will be widely accepted by the customers. The consumers’ perception of the Companies deploying chat-bots is positive in most of the parameters and hence indicates that the consumers in the region are willing to adopt the use bots just as the Companies deploying them.


Top Players of Bot Services Market are listed below:

  • Oracle Corporation
  • Facebook
  • Inc.
  • Google LLC
  • Amazon Web Services
  • Inc.
  • Microsoft Corporation
  • IBM Corporation
  • Astute Solutions
  • Nuance Communications
  • Inc.
  • CogniCor Technologies
  • Creative Virtual Ltd.
  • Acuvate
  • Inc. 

Reasons to Purchase Bot Services Market Report

  • The increased use of online channels, integration of bots with messaging applications, and enhanced technological developments in AI are expected to drive the market in the near future.
  • The report analyzes the various perspectives of the market with the help of Porter’s five forces analysis
  • The type of security and solution that are expected to dominate the market
  • The regions are expected to witness fastest growth during the forecast period
  • Identify the latest developments, market shares and strategies employed by the major market players.
  • 3 months analyst support along with the Market Estimate sheet (in Excel)

    Geographically, this Global report majorly split into several regions, covering

    • North – South America
    • Europe
    • China
    • Asia – Pacific
    • Others

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    The Bot Services Report provides the landscape and growth with the product lifecycle over the coming years, market space, market opportunities, market risk, the market overview of the Bot Services. It explains the gap between supply and consumption, tables and figures, SWOT analysis of the leading enterprises in the Bot Services Report. Further, the Bot Services Report is examined for price, cost and gross. Additionally, it provides a valuable source of suggestions and direction for enterprises and individuals who are taking part in this market.